On Windows, unknown USB device (USB VID_0000&PID_0002) usually indicates driver problems and to resolve that, you must update  the driver. In addition to that, you should update BIOS, check out USB ports and so on. Continue reading to be able to dismiss the USB alert and put your devices to good use. 

A Summary Of The Issue


In case you don’t know, communication between computers and devices on drivers for most of the time. If device drivers work as expected, devices should perform to their full potential in use. On the other hand, if the drivers become corrupted, go missing and so on, devices could go haywire out of the blue. Thus, regarding unknown USB device (USB VID_0000&PID_0002), it’s wise to take USB driver into account. 


All in all, BIOS defines aspects of Windows processes so BIOS-related issues cause a lot of hassles. You keep running into unknown USB device (USB VID_0000&PID_0002)? In that case, you should give BIOS some thought. 


Every time Windows is unable to recognize USB devices, it’s strongly recommended that you add hardware to the list of suspects. If the ports, cables, devices and so on experience trouble, it’s only natural for device recognition to act up. 

What Must Be Done

Update USB Driver

  • Step 1: Go to Search bar, type devmgmt.msc then press Enter to open Device Manager. 
  • Step 2: Expand Universal Serial Bus controllers, right-click each of the entries and pick Update driver. 
  • Step 3: Follow onscreen instructions to update the driver.
  • Step 4: Restart your computer.
  • Step 5: When the screen comes back on, determine whether the issue persists. 

Note: Depending on the situation, you should consider uninstalling and reinstalling the driver. 

  • Step 1: Go to Search bar, type devmgmt.msc then press Enter to open Device Manager. 
  • Step 2: Expand Universal Serial Bus controllers, right-click each of the entries and pick Uninstall device. 
  • Step 3: Check the checkbox next to Delete the driver software for this device before hitting OK.
  • Step 4: The moment the process completes, restart your computer. 

Update BIOS

As mentioned above, the obsolescence of BIOS leads to various issues and unknown USB device (USB VID_0000&PID_0002) is a prime example. If you suspect that your BIOS is responsible, proceed to update it to the latest version, 

  • Step 1: Press Windows + R to open Run, type msinfo32 and hit OK.
  • Step 2: Go to  System summary on the left panel to view your system specifications. You need to note down your BIOS version and date to locate a suitable update later on. 
  • Step 3: Launch your web browser, head over to the website of the manufacturer of your motherboard then look for BIOS updates. After you identify an update that matches your system, download it.
  • Step 4: Temporarily disable your antivirus program then close non-essential background processes.
  • Step 5: Right-click the update file, pick Run as administrator and follow onscreen instructions to update the BIOS. After the update finishes, restart your computer. For good measure, make sure that your computer is connected to a stable power supply throughout the BIOS update. 

Think About The Hardware 

In a nutshell, some hardware problems take little time and effort to resolve while others require professional assistance. For instance, if the cable that connects the USB device to your computer is damaged, all you have to do is to pick up a cable replacement. However, if the port is damaged, you have no choice but to send in your PC for repair. 


What’s the difference between USB 2.0 and USB 3.0?

In layman’s terms, USB 3.0 is the latest version of the USB (Universal Serial Bus) standard for connecting computers and electronic devices. Compared to USB 2.0, USB 3.0 offers faster data transfer rates, increased power efficiency and improved data security.

Can I connect USB 2.0 devices to USB 3.0 ports?

Yes, you can connect USB 2.0 devices to USB 3.0 ports. The newer standard is backward-compatible, meaning that it can support older devices. On the downside, you cannot make use of the fast data transfer speeds of USB 3.0.

What’s the difference between USB and USB-C?

USB-C is smaller and more convenient than older USB connectors. Furthermore, it’s faster and more versatile than previous USB connector systems.


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